Read What Our Customers Are Saying!
Reviews & Testimonials
Since our company opened back in 2010, we have earned a reputation for excellent workmanship and outstanding customer service. Our customers continue to choose J&C Plumbing and Sewer Service, Inc. because of the high-quality services we deliver each and every time. But don’t just take our word for it – see what our customers have to say about us in their own words. Read their reviews below.
What Our Clients Are Saying
My Mother referred J&C Plumbing to me, because she has used them on more than one occasion, and has always been completely satisfied with their service.She had stumbled upon their business while looking for a new plumber to replace the one that she had used for 20-plus years, who had recently retired. She was specifically looking for a company with a similar old-school business ethic, who would fully guarantee and warranty their workmanship, and now that I have experience with them myself, I can say that she chose well.This morning, Stephen came to my house in North Bergen on a service call to diagnose, and possibly repair my kitchen faucet. Ever since the big snow that we had a few weeks ago, the water pressure coming out of it had suddenly slowed to a trickle, and the hot water tap was putting out lukewarm water.I initially thought the water pipes had partially frozen, so I had turned up the heat and waited for them to thaw out. The water pressure was bad enough that I had been washing my dishes in the bathroom sink, which was unaffected.During the service call, Stephen patiently took time to listen to my explanation in detail before he began inspecting the faucet, and was able to come up with the cause in less than 15 minutes! He not only took the time to explain to me exactly what had caused the water flow blockage, but he also gave me tips to prevent the problem from reoccurring!On top of everything, he gave me a price hookup because of the referral, and the fact that the problem didn't really require him to perform much labor in order to solve it. The least I can do in return for him today, is write this glowing review.To everyone reading this who is looking for a plumber in Northeast NJ, I hope this review convinces you to give a small business like J&C a chance, as opposed to just thoughtlessly dialing ROTO ROOTER because it looks like an easier choice. My Mother and I may not share a home, but I believe we will be sharing this plumber from here on out!
Miriam Solomon
15:16 18 Feb 22
Steve was great! He just left my house after a same day call for service. He was friendly, wore booties and a mask, and got right to the heart of my issue. He took the time to ask questions while analyzing the situation so that he diagnosed it as quickly as possible. He needed a part, which he had on the truck, made the fix, and confirmed it was a success. I have had many contractors and plumbers in my house over the years (I did a renovation after a flood a few years ago) and I say enthusiastically that Steve was one of the nicest, most professional, efficient, and reasonably priced out of them all. The office was also great—super friendly and gave me a good window and a courtesy call. Thanks for a great experience!
Sara Corcoran
19:08 08 Feb 22
We just opened up Tony's Italian Cuisine in Bergenfield NJ. Steven came to our new business and set up all of the plumbing to code. We really appreciate his service because we are a big family at Tony's and Steve showed alot of professionalism, ethic and he treated our staff with the upmost respect. Steve is a must and a real blessing with the plumbing if you ow. Your business or if you are in a residential home. I 100% recommend him and his plumbing business, Steve's the best !!!!
Ruben Susana
04:53 27 Jan 22
J&C was quick to respond to our call and diagnosed the plumbing issue. Our issue was quickly resolved, on a Saturday no less! Great care was taken and we will definitely use them again. J&C is highly recommended.
Jennifer Khan
23:00 05 Jan 22
Steve was prompt and did an incredible job in replacing my water heater. Would highly recommend !
JG Manheimer DMD
22:52 16 Dec 21
Steve did a great job in changing out my Hot Water Heater exhaust. Very friendly and on time. So as Jennifer she is good and prompt in scheduling. Would definitely recommend J & C plumbing.
Fil Gaylan
00:57 04 Dec 21
I was recommended by my step dad to use this company and I’m so grateful. I’m clueless about boilers and Steve came and helped me get my boiler going. He checked and made sure everything was good before he left, now I have heat again 🙌🏽🙌🏽🙌🏽. I definitely recommend their services to anyone. Thanks 🤗
Helen Jose
17:47 30 Oct 21
Steve was great and came to fix a leaking faucet on a short notice. He was very thorough and got the job done quickly, while also helping us with the manufacturer's warranty. Would highly recommend.
L N
12:46 27 Oct 21
Personable, cleanup after work is done. Work done expertly. Fixed faucet in shower for us. I would use them again and will ceartinaly recommend them to friends and family in the area.I have had some awful experienes this year with another plumbing service so this was a delight. Thank you J & C plumbing!
Vincent Lopez
20:02 20 Oct 21
Finding a responsive contractor who actually show up is a rarity these days. Steve from J&C came by as scheduled to quote a small job for me. Not only did he carefully explain what needs to be done but he also wound up giving me a lot of good advice on some of the problems that I inherited from the previous homeowner that were not pointed out in the home inspection report. I would recommend them for plumbing repairs.
Eric Lam
13:58 05 Oct 21
It was downright lucky for us to find J&C for the biggest drain issue we have ever faced!! They are quick to diagnose and fix problems clearly, literally, while other guys just make a mess while working! It was a gratifying experience!
Sung Eun Kim
00:39 29 Sep 21
J&C plumbers are knowledgeable and professiona. They expalin everything and patiently answered my question. I was called when the plumber was on the way to my home and the job was done quickly on time.J&C plumbing was fantastic and I am very pleased with their performance and I plan to use them whenever I have plumbing problem.
abs Obo
04:46 24 Sep 21
Very satisfied with the service, fast response and fixed my issue after being told by another company a full replacement was needed.
Jenniffer ONeil
19:03 13 Sep 21
Same day service and super nice guys. Got the problem fixed quickly and thoroughly. Definitely going to be calling J&C again for any plumbing issues.
Jon Babicz
21:16 13 Aug 21
J&C plumbing is a great company. Steve help us with many of our issues in our house. He is the best. Thank you so much for all you have done.
the_G_family23
19:22 12 Aug 21
There was a large crack in the cast iron pipe that led from our basement into the sewer. It looked like our basement would be filled with waste water at any moment. They removed the old pipe and replaced it with PVC. A job well done and we are satisfied.
Rudy Nickmann
22:38 24 Jul 21
Great experience.Stephen did a great job in a timely mannerWill recommend his servicesVery helpful and professional
Mario Bacha
02:21 23 Jul 21
First time using this company and have nothing but great reviews. Timely, friendly and kept me informed. Will definitely use again when need arises.
Gene Raffa
19:29 20 Jul 21
I had their services two times, one replace faucet and vanity , the other one repair bathtub faucet. Each time the company responded very quick, the services were done well. Because I know nothing about the structure of faucet, a small problem cause big panicked, this morning , after three months repairing, I called them, the problem was solved within minutes!I am recommending their services to my friends!Ennian
Ennian Xiao
16:32 01 Jun 21
I highly recommend J&C plumbing. Excellent service from Stephen and Jen. Stephen was spot on identifying and fixing issues. The company and staff is very knowledgeable, professional and courteous. We definitely recommend and refer them to anyone.
Bibin Varghese
14:27 27 May 21
Stephen was great. The entire staff was sincere, honest and professional. Definitely the best I've hired in NJ..
Donny Pajovic
14:16 07 May 21
Stephen Carmona and his crew were professional, reasonably priced and at my house within minutes! We had a drain back up and flood my basement. He was able to fix it quickly, explain what the problem was in detail and explain what we needed to do to fix this from happening again. Stephen and his crew were so great we used them again for another project!! I would highly recommend using J & C Plumbing.
Amanda Castaldo
19:46 23 Feb 21
The best!!! Our water bill was 6x higher than normal and we found a leak in an unused outdoor closet in our basement. We called the day before New Years Eve and Stephen showed up right away! The woman in the office who answered our call was kind, helpful and respected the urgency. We needed time to figure out finances because it was a bigger project than anticipated. Fast forward to today, Stephen came in and the project seemed to be much bigger than we thought. He had to break through 2 levels of walls but kept all demolition small and reasonable. He constantly communicated what and why he was working on different areas of in the home. All in all, the job was done efficiently, safely and for a reasonable price.It was not easy being surprised by a broken pipe that goes from your basement to your 2nd floor, but Stephen fixed it with ease and professionalism!! Thank you for helping us and dealing with our mess!
Nancy McGough
04:55 05 Jan 21
Stephen and the team at J&C Plumbing went above and beyond in their work for us recently. We had a significant issue with our main sewer line as we were installing a washer/dryer in our new home and the work was responded to and completed within only a day of placing a call. Stephen took the time to talk us through all of our various options, including outlining the scope of work with each potential fix and allowed us to take time to make a decision on our own. Their pricing was fair and I truly believe their work went above and beyond the price of the job to ensure everything was done correctly and professionally. I would recommend J&C Plumbing and Sewer Service to anyone in the area looking for a fast, fair and reliable service and they will surely have our business going forward!
Ashley Camano
20:29 08 Dec 20
Great service. Courteous and friendly staff. Reasonable pricing.I had a small, very unusual leak in the basement. J&C sent a plumber within 45 min. Stephen was very thorough in diagnosing where the leak came from.Was very satisfied with the service. Highly recommend.
Michael Tsivouras
21:55 16 Nov 20
When you need a plumber, call this company.Professional, courteous and knowledgeable office staff (Jennifer) listens carefully to what you need and will schedule appropriately. Trustworthy Steve, the plumber, provides quality work with expertise. He found parts for faucets that were over 60 years old! Amazing! In my case, there was a mix up with the water shut off and on due to another job being done in my building and Steve was calm and cool and happily agreed to come back the same day to finish the job. Very impressive! The job was successfully completed and the price was right! They provide service that all customers deserve to experience. I highly recommend this outstanding company!
Joanne Vaughan
12:06 05 Nov 20
Furnace stopped working last night, and after a very quick back and forward via text message, Steve came over right away. The whole thing took 5min. Super friendly, quick and uncomplicated! Will definitely reach out again if I have trouble! Thanks again for your help!
Bianca Singh
19:59 02 Nov 20
Awesome service and reasonable price. All the good reviews about Steven were all true. Good quality repair and just an awesome guy overall. Will definitely use J&C Plumbing again and I highly recommend them.Mike L.
Mike Liwanag
17:48 26 Sep 20
So helpful! Everyone was really nice from my initial call and when they showed up to work. Really personable, friendly, and they did great work. Everything was done really quickly. Thanks so much! I'll only be calling here going forward.
A Google User
03:48 19 Sep 20
1st time we called them and couldn’t be happier! Jen was so friendly and got us an appointment quickly. Steve and Billy were great & efficiently replaced our bathroom faucet as well as repairing another sink. Steve was extremely knowledgeable & we now have a new plumbing company to call for any future needs.. recommend them 100%
A Google User
02:08 19 Sep 20
I recommend this company without reservation, they are a pleasure to work with. Steve is punctual, knowledgeable, very honest. They really helped me out during a tough time. Don’t hesitate to contact them for any of your plumbing needs, they are professionals, and lovely people.
A Google User
19:07 15 Sep 20
Responded fast, spent extra time on a difficult job and honored quoted price. Very happy, highly recommend.
Pascack Valley
20:15 10 Sep 20
Came over the same day and took care of the problem right away. Explained everything in detail and made the process as painless as possible.Would definitely recommend and call them in the future.
Eduardo Rea
00:33 09 Sep 20
J &C Plumbing arrived on time and unblocked my sewer pipe quickly. Steve was friendly and knowledgeable and gave me advice about how to avoid future blockages.
Clare Falcone
17:59 28 Aug 20
Prompt and professional. He took the time to explain and show us what the problems were. We will definitely use them again.
Annie Hur
20:06 26 Aug 20
Jenn and Stephen are unbelievable! Super responsive, professional , fair, and super easy to work with! HIGHLY RECOMMEND THIS COMPANY. I have worked with at least 6 plumbers in Bergen and these guys are the best I have worked with.
Patrick Benasillo
15:32 13 Aug 20
I had used J&C's services for inspection in the property I was buying and root cleaning in the main sewer line. Steve's professionalism and accurate detection of the underlying cause is top notch. I can attest that they provide the best possible solution at a very reasonable price. I am going to use Steve's services for any and all of our plumbing/utilities maintenance needs.
Arunava Roy
12:46 10 Aug 20
I called J & C to replace my 11 year old hot water tank. Steve was at my house the same day and clearly explained what needed to be done. (It wasn't a simple swap out because new tanks are bigger and where my old tank is located it would be a very tight fit.) The very next day he came with everything to make it work and a short time later we were all set. Quick, clean, and very, very fairly priced. I will never hesitate to call J & C for any of my plumbing question, needs or problems.
Khadafy Khan
18:33 03 Aug 20
Highly recommended J&C Plumbing! They provided amazing and fast service. I had called them on several occasions and every time they responded immediately and resolved the issues same day. The owner is very professional and extremely knowledgeable. I not only used them for my plumbing issues but also for my bathroom renovation. I can not say enough great things about J&C. Highly recommend!
Dana Pierro
01:21 24 Jul 20
J&C Plumbing were professional and great to work with. They fixed two piping issues I had in a timely manner. I will certainly use them again. Thanks J&C
Ian Hutson
22:07 10 Jul 20
Amazing!!!! Steve fixed our issue without a problem, cleaned up and even helped me change my toilet seat!!!! He was so kind, professional and did an amazing job. Nora was so communicative about timing and so professional. Highly recommend!!
Stacey Stetson
19:27 30 Jun 20
The team at the office got me on the schedule right away, and Steve showed up right on time. He did a great job and was done quickly. All the work was done at a fair price. I will definitely work with this company again if a need arises. I will also recommend.
Scott Book
17:59 10 Jun 20
Our water heater started leaking the Friday before Memorial Day Weekend - Steve showed up within a couple of hours, and we had a new water heater installed by 11:00 am on Saturday. Happy to have found J&C on the internet, and now they will have a spot on my speed dial.... Great Experience!
Bill Harvey
14:34 01 Jun 20
J&C Plumbing came through for us in a clutch situation when a sewer line was backing up in our basement. They were both responsive in a timely manner, and provided a professional service when time was of the essence. Had we had to wait the situation would have been much more severe. I would definitely call again, and highly recommend their services!!
Robert Castaldo
19:41 20 May 20
These guys are the real deal. I had a problem with my kitchen sink and bathtub flooding and the plumber they sent was quick to notice the problem. Fixed them both in less than an hour and now they work like new again. I recommend J&C to anyone who wants a service that excels both in quality and speed. Five stars deserved.
Zig Adam
13:36 05 May 20
J&C were great! We had a sewage back up in our basement. I found them on the internet and called for an emergency service call. They were here within an hour. Stephen did a great job fixing our back up. He also pointed out an underlying problem which will cause us more backups in the future. He was very professional and very good at explaining the problem. He fixed it in a relatively fast time and the cost was reasonable. I Highly recommend J&C.
Howard Greenberg
22:44 28 Apr 20
Love their service.!Jennifer who takes care of the phone call is really kind and nice. I had couple questions before the appointment and she got back to me fast with the answers. Stephen who fixed the issues that I had, he is very nice and quick on fixing stuff, and it seems like he knows what he does..I like how they are so honest with pricing too ..!def. will call J&C plumbing again if I have another plumbing issue..!
Sung Hee Kim
18:52 24 Apr 20
I love being able to support local business in town. The responded quickly to my request, submitted all the permits timely and got the job done with no issue. So thankful to find great services when needed.
Veronica Santiago
17:38 17 Mar 20
I had a major emergency and was getting sewage backing up into my home. The response time was incredible as they told me it would be an hour and they showed up in less than 30 minutes. I have used many plumbers in the past and I never seen one so well equipped. He ran a camera through the pipes and was able to locate a blockage which was then removed. He went on and checked out the line all the way down and to the street to ensure I did not have any other issues. Hands down best plumber I have ever had.
Gianni Romano
12:27 06 Mar 20
Absolutely amazing. I contacted them and they were able to come and give me an estimate on the same day. Steve showed up on time, was extremely professional and honest and got the job done in short time. I watched him do it and he explained every step as he was performing the fix. Now I have a brand new regulator pressure valve and an expansion tank for the water heater. He even explained to me how to check the expansion tank to make sure it is good, and how to replace it if it ever goes bad. Very good experience and will definitely look to use them in the future.
Sohaib
21:25 21 Feb 20
I first called them for a plumbing emergency. They came quickly and there was not much for them to do so the plumber helped fix it and didn't charge me. I then hired them the next to change some valves. They scheduled it quickly and took care of it. They also followed up the day after to make sure everything was OK. Overall, I was impressed with the work and the service.
michael akerman
21:07 21 Feb 20
I used J&C for installing a water filter system for my kitchen. They send a plumber to give me a free estimate. And then he performed the work smoothly and got it done right. The people in the company are very kind and return your phone calls if they miss you.I highly recommend them!
Shlomit Oren
15:32 07 Feb 20
I used J&C for installing a water filter system for my kitchen. They send a plumber to give me a free estimate. And then he performed the work smoothly and got it done right. The people in the company are very kind and return your phone calls if they miss you.I highly recommend them!
Shlomit Oren
15:32 07 Feb 20
Was having issues with my toilet called J&C they came at the earliest available appointment. Cleaned out the lines for the sewerage.Had great machinery to view the lines with a camera. Replaced the old Toilet with a new Toilet sealed it properly. Clean work. I'm extremely satisfied with the service. Great Job J&C will definitely recommend them. Honest and great price.
Alfonso Correa
21:51 03 Jan 20
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